1. Who we are
This website is operated under the business name Friendswood Water + Restoration, located at 810 S Friendswood Dr #109, Friendswood, TX 77546. Questions about this policy may be directed through our contact page or by calling 832-979-0934.
2. Information we may collect
When you call us or submit the website form, you may voluntarily provide your name, telephone number, property address, and details about the restoration services you are requesting.
Our hosting provider may automatically process basic technical information such as IP address, browser type, device type, requested pages, and timestamps for security, reliability, spam prevention, and server logging.
3. How information is used
Information you provide directly may be used to respond to inquiries, evaluate service needs, schedule or perform requested work, communicate about services, maintain business records, protect the website, and comply with applicable law.
4. Sharing and service providers
We do not sell personal information. Form submissions are processed by Resend for email delivery and forwarded to the business email inbox designated to receive service requests. Our website hosting provider also processes technical data needed to serve and secure the site. Information may otherwise be disclosed when required by law or to protect legal rights and safety.
5. Cookies and tracking
This website does not currently use advertising pixels, behavioral advertising, or account-based tracking. Essential hosting or security technologies may be used to operate and protect the website. If analytics or advertising tools are added later, this policy will be updated.
6. Data retention and security
Information received by telephone or through other direct communications is retained only as reasonably necessary for service, recordkeeping, legal, and business purposes. Reasonable safeguards are used, but no internet transmission or storage method can be guaranteed completely secure.
7. Your choices and rights
You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable law and legitimate recordkeeping requirements. You may also decline to provide information, although that may limit our ability to respond or provide services.
8. Children’s privacy
This website and our restoration services are not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website.
9. Changes to this policy
We may update this policy as our practices or legal obligations change. The effective date at the top of this page will identify the latest revision.
10. Contact
Privacy questions may be directed to Friendswood Water + Restoration, 810 S Friendswood Dr #109, Friendswood, TX 77546, or by phone at 832-979-0934.